Shipping policy

Shipping Policy

Thank you for shopping with Typer. We are committed to ensuring your order is delivered to you safely and promptly. This shipping policy outlines the key information regarding shipping methods, timelines, fees, and limitations.

We currently ship worldwide, including but not limited to regions such as Hong Kong SAR, Macao SAR, Singapore, Malaysia, Taiwan, Japan, South Korea, Australia, Canada, the United States, the United Kingdom, the United Arab Emirates, Vietnam, China, and Austria.

For orders within Hong Kong SAR, a flat-rate shipping fee is applied and will be calculated at checkout. For Macao SAR, a fixed shipping fee also applies, and free shipping may be available during selected promotions.

For all other international destinations, shipping fees vary depending on the country and will be calculated at checkout. Due to logistics and customs limitations, we are currently only able to process a maximum of five (5) boxes per order for shipments outside Hong Kong SAR and Macao SAR.

If you are interested in purchasing more than five boxes, please contact us directly at myskinbutbetter.hk@gmail.com. Our team will assist you with custom shipping options and provide further guidance for your bulk order.

All orders are processed within one to three business days after payment is confirmed. Delivery times vary by destination. Orders shipped to Hong Kong and Macao typically arrive within two to five business days. For destinations across Asia and Oceania, delivery may take between five to ten business days, while shipments to Europe or North America may take seven to fourteen business days. Please note that delays may occasionally occur due to customs inspections, local holidays, or other unforeseen circumstances.

Once your order has been shipped, you will receive a shipping confirmation email along with a tracking number so you can monitor the status of your delivery.

For international orders, please be aware that you are responsible for any applicable customs duties, import taxes, or local charges imposed by your country’s regulations. These fees are not included in the product or shipping prices and must be paid by the recipient upon delivery.

If you have any questions regarding your shipment, feel free to contact us at myskinbutbetter.hk@gmail.com. We’re happy to assist you.